About Humn

We partner with organisations to manage psychosocial safety risks and hazards through tailored training, leadership development, and risk management solutions that meet Australian regulatory standards and global best practice. For small and medium businesses, Humn IQ™ makes that same expertise accessible through a simple, affordable digital system.

We help organisations reduce psychosocial risk, strengthen workplace culture, and align people practices with safety and employment laws. Our services include leadership development, advisory support, psychosocial risk and hazard assessments, and Humn IQ™, our digital psychosocial safety system that gives your people a voice and turns their responses into a risk picture you can act on.

Most providers come from a single lens, often clinical or academic psychology. Humn is different. We bring together experts in law, psychology, WHS, Risk, HR, and leadership, all in one place. Our team includes employment lawyers, executive HR leaders, and clinical psychologists who have coached, trained, advised, and enforced across industries. This gives us a 360-degree view, helping you understand your psychosocial risks and take practical, compliant, and commercially sound action. We do not just tick boxes. We help you make change that lasts and keeps people safe.

Psychosocial hazards are factors in the design or management of work, or within the work environment, that may increase the risk of psychological harm. These can include excessive workload, low job control, poor support, bullying, conflict, unclear roles, or exposure to distressing events. A psychosocial risk is the likelihood that one or more of these hazards could cause psychological harm to a worker. Under work health and safety laws, organisations must, so far as is reasonably practicable, identify, assess, and control psychosocial hazards in the same way they manage any other workplace risk. Humn IQ™ is designed to help organisations do exactly that, in a way that is practical and accessible.

The terms psychosocial safety and psychological safety are often used interchangeably, but they mean very different things especially under Australian Work Health and Safety (WHS) law. Psychosocial Safety Psychosocial safety refers to the legal and regulatory duty organisations have to identify, assess, and control psychosocial hazards that can cause harm to workers’ mental health and wellbeing. It is defined in the Model Code of Practice for Managing Psychosocial Hazards and ISO 45003, and forms part of an organisation’s WHS obligations under the WHS Act 2011. It includes hazards such as: High or low job demands Poor support or role clarity Bullying, harassment, or conflict Remote or isolated work Inadequate change management Psychosocial safety is about prevention and compliance ensuring the workplace systems, structures, and leadership practices reduce risk “so far as is reasonably practicable”. Psychological Safety Psychological safety, on the other hand, is a cultural and behavioural concept, not a legal requirement. It refers to a team environment where people feel safe to speak up, share ideas, raise concerns, and admit mistakes without fear of embarrassment or punishment. It is based on the research of Dr Amy Edmondson from Harvard and is a key factor in trust, innovation, and learning within teams. It is about culture, not compliance. The Key Difference In short: 👉 Psychosocial safety keeps people safe. 👉 Psychological safety helps people thrive. A mature organisation needs both - one ensures compliance and wellbeing, the other drives trust, learning, and performance.

We partner with organisations to assess psychosocial risks, train leaders, and align people practices with WHS and employment laws. Our approach is aligned to ISO 45003 and helps organisations identify their baseline risk, assess psychosocial hazards, determine what controls are in place, and close gaps. Our frameworks are defensible with regulators and designed to support compliance, strengthen governance, and embed long-term cultural improvement. For organisations looking for a practical starting point, Humn IQ™ is our digital psychosocial safety system built for small and medium businesses. It gives your people a voice, turns their responses into a clear risk picture, and produces documentation you can act on, without needing a WHS specialist in-house. Humn IQ™ is aligned to the Safe Work Australia Model Code of Practice and helps you meet your obligations in a way that is accessible and affordable.

Yes. Humn complements your existing HR and WHS functions by bridging the gap between policy and practice. We focus on the people side of compliance, where culture, leadership, and systems intersect. Through targeted assessments, evaluation, and mitigation planning, we help strengthen existing controls, address psychosocial risks, and ensure your frameworks genuinely work for your people while reducing organisational exposure. Humn IQ™ can also sit alongside your existing systems as a structured, documented way to capture psychosocial risk data directly from your people.

We work across all industries, including professional services, government, health, education, manufacturing, and not-for-profits. If your workplace involves people, we can help. Humn IQ™ is particularly well suited to small and medium businesses across any sector that need a straightforward, affordable way to meet their psychosocial safety obligations. Any business who has people we are there to help!

Work is a leading cause of poor mental health, contributing to stress, burnout, and serious psychological injuries. Organisations that invest in psychosocial safety not only meet their legal obligations, they build workplaces where people can genuinely thrive, which drives better performance, lower turnover, and reduced claims. Humn IQ™ gives organisations the data they need to understand what is really going on for their people and take targeted action before harm occurs.

We start with a discovery call to understand your goals, challenges, and workplace context. From there, we offer flexible entry points, whether you want a workshop, a hazard and risk assessment, a board briefing, or a longer-term engagement. You can also get started directly with Humn IQ™, our digital psychosocial safety system, which lets you begin gathering people and risk data straight away.

Humn IQ™ is our digital psychosocial safety system built for small and medium businesses. It gives your people a voice and turns what they tell you into a clear risk picture you can act on. No WHS degree required. Humn IQ™ helps you see psychosocial risk, manage it, and document it, all in one place.

Humn IQ™ currently offers two products. The People Survey captures your team's experience of work and gives you insight into where psychosocial hazards may be present. The Risk Bundle combines the People Survey with a structured risk assessment, giving you a complete picture of exposure, impact, and the controls your organisation has in place. Both products are aligned to the Safe Work Australia Model Code of Practice.

Humn IQ™ is designed for small and medium businesses that need to meet their psychosocial safety obligations but do not have a dedicated WHS team or HR function. It is also a strong starting point for larger organisations wanting to understand their risk baseline before engaging broader advisory support.

You receive a clear report that shows your risk profile, where hazards are present, how significant they are, and what actions to prioritise. The report is structured to support your obligations under WHS legislation and gives you a documented starting point for managing psychosocial risk. Humn's team is available to help you interpret your results and take the next steps if you need support.

Yes. Humn takes data privacy seriously. Survey responses are confidential and we follow best practice data handling standards. Individual responses are never shared with your employer. Results are reported at a group level to protect the privacy of your people while still giving your organisation the insight it needs.

Yes, and it is one of the most important things we do. Leaders are the single biggest influence on whether a workplace is psychosocially safe. We work directly with people leaders to build their capability across two dimensions. The first is their own psychosocial safety. We help leaders understand their own risk profile, the demands they are carrying, and the supports they need to lead sustainably. A leader who is not well cannot create a safe environment for others. The second is their ability to build psychologically safe teams. We give leaders the tools, language, and confidence to create teams where people feel genuinely safe to speak up, raise concerns, share ideas, and challenge without fear. This is not about being soft. It is about building the kind of team culture that drives performance, reduces risk, and keeps people in the room. Our leadership programs are practical, evidence-based, and designed to create lasting change, not just awareness. They can be delivered as standalone workshops or embedded into longer-term development programs. Humn IQ™ can also be used before and after leadership development to measure real change in team experience over time.

When something goes wrong, organisations need an independent, rigorous, and fair process. Humn conducts workplace investigations into psychosocial safety breaches, including bullying, harassment, sexual harassment, and other conduct that may constitute a breach of WHS or employment law obligations. Our investigations are conducted by professionals with backgrounds in employment law, HR, and psychology. We follow procedurally fair processes, apply the relevant legal standards, and produce clear, well-reasoned findings that are defensible with regulators, courts, and tribunals if required. We also advise organisations on their response obligations following an investigation, including what interim controls to put in place, how to communicate outcomes appropriately, and what systemic changes may be needed to reduce the likelihood of recurrence. If your organisation is facing an active complaint or notifiable incident, contact us early. The sooner we are involved, the better placed we are to help you manage the matter well.

Yes. Our WHS reviews are designed to give organisations a clear, honest picture of where they stand against their legal obligations and what needs to change. We assess your existing policies, systems, leadership practices, and controls against the requirements of the WHS Act, the Model Code of Practice for Managing Psychosocial Hazards, and ISO 45003. We identify gaps, prioritise risks, and work with you to design practical mitigating controls that are proportionate to your organisation's size, structure, and risk profile. Critically, we do not stop at recommendations. We help you test whether your controls are actually working. Controls testing is an often overlooked but essential part of a defensible WHS framework. A policy that exists on paper but is not understood, applied, or embedded in practice is not a control at all. The output is a gap analysis report with clear findings, a prioritised action plan, and support to implement. Humn IQ™ can also be deployed as part of this process to capture direct worker experience and validate what your systems are telling you against what your people are actually experiencing.

Yes. Humn's Manager Essentials is an online program designed specifically for people leaders who want to build practical capability in psychosocial safety and team leadership, without taking days out of the business. The program is built around the real challenges managers face: understanding their psychosocial safety obligations, leading with confidence, having difficult conversations, and creating a team environment where people feel genuinely safe to speak up and perform at their best. Manager Essentials covers the foundations of psychosocial safety, what the law requires of leaders, how to identify and respond to hazards in their team, and the practical skills to build trust, psychological safety, and a culture of open communication. It is grounded in evidence and designed for leaders who are time-poor but serious about doing the right thing by their people. The program is self-paced and accessible online, so leaders can work through it in a way that fits their schedule. It is suitable for team leaders, managers, and anyone stepping into a people leadership role for the first time or wanting to refresh and strengthen their existing practice. For organisations looking to roll out Manager Essentials across a leadership cohort, we can support with group access, progress tracking, and complementary in-person or virtual sessions to embed the learning. Humn IQ™ can also be used alongside the program to measure whether the capability uplift is translating into a safer team experience on the ground.