Humn Privacy Policy
Humn Privacy Policy
Effective Date: 1 April 2025
Humn Pty Ltd (“Humn”, “we”, “us”, or “our”) is committed to protecting your privacy and handling personal information responsibly in accordance with the Privacy Act 1988 (Cth) and other applicable Australian privacy and data protection laws.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you engage with Humn, including when you access or interact with the Humn IQ™ digital platform and related services.
1. Who This Policy Applies To
This Privacy Policy applies to individuals who:
• Visit or interact with our website
• Register for events, webinars or learning programs
• Engage Humn for consulting or advisory services
• Participate in surveys, assessments or research activities
• Access or use the Humn IQ™ digital platform
• Submit or interact with workplace psychosocial risk information through the platform
This includes employees, contractors, clients, volunteers, and organisational representatives who interact with Humn or the Humn IQ™ platform.
2. What Information We Collect
We may collect personal information directly from you or from organisations using our services.
This may include:
Identity and Contact Information
• Name
• Email address
• Phone number
• Job title or role
• Organisation or employer details
Professional and Workplace Information
• Department or organisational structure information
• Workplace responsibilities or reporting lines
• Participation in organisational surveys or assessments
Platform and System Data
When organisations use the Humn IQ™ platform, we may collect:
• responses to organisational and employee psychosocial safety surveys
• workplace hazard reporting information
• incident or event reports relating to psychosocial hazards
• risk assessments, control measures and action tracking
• organisational hierarchy and departmental data
• platform usage data and activity logs
These records are used to support structured psychosocial risk management within organisations.
Technical and Usage Information
We may also collect information such as:
• IP address
• browser type
• device information
• log files and system usage information
• platform interaction data
This information helps maintain system security and improve functionality.
3. Humn IQ™ Platform Data
Humn IQ™ is a digital platform designed to support organisations in identifying, assessing and managing psychosocial hazards and workplace risks.
The platform may process organisational and workforce data including:
• psychosocial hazard identification and classification
• employee survey data
• incident and event reporting
• risk scoring and risk matrix outputs
• control effectiveness monitoring
• governance dashboards and analytics
The system consolidates these inputs to provide organisations with structured insights, dashboards and governance reporting designed to support psychosocial risk management and due diligence.
The platform is designed to replace fragmented spreadsheets and disconnected tools with a unified and auditable system for managing psychosocial safety risks.
4. Surveys and Assessments
Organisations using Humn services may invite employees or workers to participate in surveys or assessments that help identify workplace risks and organisational factors influencing psychosocial safety.
These surveys may:
• assess workplace risk factors
• support consultation with workers
• help organisations identify and manage psychosocial hazards
• generate aggregated insights for leadership and governance reporting
Survey responses may be analysed individually or in aggregated form depending on the purpose of the assessment and organisational configuration.
Where possible, survey reporting is presented in aggregated form to protect individual confidentiality.
5. Incident Reporting and Risk Information
The Humn IQ™ platform may be used by organisations to record and manage workplace incidents or events relating to psychosocial hazards.
This may include:
• fatigue or workload incidents
• trauma exposure events
• interpersonal workplace concerns
• psychological near misses
• control failures or emerging risk indicators
Information recorded within the platform feeds into structured risk models, dashboards and reporting to support organisational governance and compliance with psychosocial risk management frameworks.
6. Artificial Intelligence and Automated Analysis
Some Humn IQ™ features may use advanced technologies including:
• artificial intelligence
• machine learning
• natural language processing
• automated classification tools
These capabilities may assist with:
• identifying patterns within incident reports
• categorising hazards
• generating analytical insights
• improving system functionality and accuracy
AI tools operate as decision support systems and do not replace organisational judgement or decision making.
7. How We Use Your Information
We may use personal information to:
• deliver consulting and advisory services
• operate and support the Humn IQ™ platform
• provide surveys, risk assessments and reporting
• support organisational governance and psychosocial risk management
• improve our services, technology and user experience
• communicate with clients and platform users
• send relevant insights, updates or marketing communications (with the option to unsubscribe)
• comply with legal and regulatory obligations
8. How We Share Information
We do not sell or rent personal information.
We may share information with trusted service providers that assist with delivering our services, including:
• software development partners
• cloud hosting providers
• survey and analytics platforms
• IT and cybersecurity providers
For example, the Humn IQ™ platform may be developed and supported by technology partners engaged to build and maintain the system.
Information may also be disclosed:
• where required by law
• to comply with regulatory requirements
• with your consent
Where possible, information is shared in aggregated or de identified form.
9. Data Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Security controls may include:
• encrypted data transmission
• secure cloud hosting environments
• access control and authentication mechanisms
• audit logs and system monitoring
• role based permissions
The Humn IQ™ platform may be hosted in secure cloud infrastructure designed to support scalability, strong tenant data isolation and encrypted storage.
Access to data is restricted to authorised personnel only.
10. Cookies and Website Analytics
Our website may use cookies or analytics tools to:
• improve user experience
• monitor website performance
• understand how visitors interact with our services
You may disable cookies through your browser settings.
11. Access and Correction
You may request access to personal information held about you or request corrections where information is inaccurate.
Requests can be made by contacting:
We will respond to requests in accordance with the Privacy Act 1988 (Cth).
12. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy, including regulatory compliance, contractual obligations and legitimate business needs.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations.
The most current version will always be available at:
Contact Us
HUMN Pty Ltd
Website: www.humn.global
Email: hello@humn.global
Postal Address:
Suite 44, Marnirni-apinthi Building,
Lot Fourteen North Terrace, Adelaide SA 5000