Psychosocial risk management

Psychosocial risk. A clearer view from the boardroom.

Give directors and executives the information to ask useful questions, make informed decisions and follow through on psychosocial risk.

What officer due diligence involves

Under the model WHS framework, officers have a personal due diligence duty. Safe Work Australia explains that this includes current WHS knowledge, understanding the business and its risks, appropriate resources and processes, and checking that they are used. Read the officer duty guidance.

Officer status depends on a person’s role and the applicable law. A dashboard is an information source; it does not discharge the duty by itself.

What to bring to the board

Exposure

Where significant risks sit, who is affected and how the picture is changing.

Controls

What is in place, who owns it and what verification has shown.

Gaps

Overdue actions, failed controls and risks without sufficient resources.

Signals

Incidents, complaints, consultation and operational data considered together.

Decisions

The resources, priorities and escalation decisions required from leadership.

Follow through

Evidence of implementation and the outcome of previous decisions.

Humn IQ® | Board reporting

Give the board a clearer view of risk.

Bring inherent risk, residual risk and the recorded board tolerance into the same conversation. The dashboard helps leaders ask what remains exposed, which controls need attention and what decisions or resources are required.

Humn IQ® board reporting gauges showing inherent and residual psychosocial risk against a recorded tolerance level.
Humn IQ® platform screenshot. The values shown illustrate this screen and are not a performance promise.View larger image

Five questions for the next meeting

  1. What has changed in the work since the last report?
  2. Which significant risks remain insufficiently controlled?
  3. What evidence tells us the controls are working?
  4. What do workers say about the controls and the reporting process?
  5. Which decisions need our attention, and when will we check the result?

Connect governance to everyday work

Humn IQ® brings survey information, risks, incidents and evidence together. Humn advisory and board briefings help leaders interpret that information and develop a reporting approach suited to the organisation.

Start with your psychosocial risk register and the evidence for your critical controls. Then agree reporting thresholds, owners and review frequency.

Humn IQ® | Hazards and priorities

See where the risks are concentrated.

The hazard category view groups assessed risks by category and rating. It helps leaders identify where to focus attention, then look more closely at the work, controls and actions behind the picture.

Humn IQ® hazard category chart showing assessed risks across critical, high, medium and low bands.
Humn IQ® platform screenshot. The values shown illustrate this screen and are not a performance promise.View larger image

Your questions answered

Is a wellbeing score sufficient board reporting?

A wellbeing score may provide context, but it does not show the full exposure, control environment or implementation gaps.

How often should the board review psychosocial risk?

Set a frequency proportionate to your risks, with escalation for significant incidents, change and failed controls. There is no universal monthly or quarterly rule stated here.

Does the board need to perform each assessment?

Management generally carries out operational work. Officers still need the knowledge, information and verification appropriate to their own duty.

Sources and further reading

Requirements vary by jurisdiction. Check the law and approved codes applying to your workplace.

Insights

Thinking worth sharing.

Practical perspectives on psychosocial safety, better work and what is changing in the world of work.